We are a small business located in Maryland right outside of Andrews Air Base that sells overstock products varying from electronics to clothing.
About Our Items
Our items come in varying conditions — from brand new overstock merchandise, to used goods (i.e: store displays). We do not know the history of our products beyond what is described in our item descriptions. Specifications of the items are taken from the manufacturer’s website or other sources online. It is the responsibility of the buyer to confirm compatibility of the product before purchasing.
Some of our products come to us with warranty information; however it should be noted that, for used or open box items, we do not know whether these warranties are valid. If available, we include this information with the item, but it is not guaranteed by us to be valid with the manufacturer. We do recommend purchasing warranty through square trade!
Under no circumstances will we ask you to wire money—please beware of scams. If you have sent payment and have not received a tracking number by the end of the next business day (Monday – Friday), please contact us and we will be able to provide more information in regards to your order. If payment or information is incomplete or invalid, your shipment will be delayed. We will make attempts to contact the buyer to obtain the necessary information in order to continue the process. If we are unable to make contact within two business days, the order will be canceled and a full refund for the order will be issued.
Please provide a complete address and fill each line of the address as intended (i.e: do not put the City & Zip code in Address Line 1). Avoid using abbreviations and acronyms whenever possible.
An incomplete, or invalid address may delay your order!
A tracking number is automatically e-mailed upon shipment to the buyers e-mail address. If you have not received a tracking number by the end of the next business day (Monday–Friday), please contact us and we will be able to provide more information in regards to your order. If an item is returned to our warehouse as a result of an incorrect or incomplete address, the buyer will be responsible for the reshipment charges for the item.
Please contact us immediately if there are any problems upon receiving your item. If there is an issue with the item, or there was damage that occurred during shipment, we must be informed within 7 days of the delivery date in order for us to assist you. If a problem does occur, please retain all material including the box in order to return the item for a refund/replacement.
PLEASE DO NOT RETURN AN ITEM WITHOUT NOTIFYING US.
Please understand that we are susceptible to making human errors. If you encounter any problems with your eBay transaction, please contact us before leaving a negative feedback.
Our main goal is to create and maintain good customer relations and will do whatever it may take to leave you satisfied with your purchase
Our business hours are 8:00 AM to 4:00 PM EST Monday to Saturday.
All inquiries will be handled same, or next business day.